UX Strategy and Research

I build relationships with people in order to create meaning.

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C A S E S T U D I E S


XCLAIM

Finance startup, 2020 - 2021

XCLAIM is a marketplace for bankruptcy claims trading—kind of like eBay...but instead of vintage Pyrex, the "products" being bought and sold are bankruptcy claims. The bankruptcy legal system and marketplace have remained somewhat static over the past century. XCLAIM aims to change it.

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View XCLAIM case studies

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The U.S. Copyright Office

Accenture, 2019 - 2020

The Ask: identify the biggest challenges within the organization, and improve the internal experience for federal staff who process incoming Copyright claims.

From research, to UX and design, this was a months-long, high-touch project with some of the best clients I've had the pleasure of working with.

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View USCO case study

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